📍 Reservation Sales Officer

Job Description

Location: Mainland Office – Denarau
Company: Mantaray Island Resort

Are you a people-person with a knack for turning inquiries into bookings?
Join our mainland reservations team and be the link that connects guests to their unforgettable island getaway.

🧭 Your Responsibilities:

• Perform key administrative duties within the reservations team
• Stay informed about current rates, promotions, and resort offerings
• Upsell services and add-ons to enhance guest experiences
• Process bookings, amendments, and cancellations
• Provide detailed and accurate information on accommodations and packages
• Respond to phone, email, and online inquiries with speed and professionalism

Skills/Qualifications Required

✅ What We’re Looking For:

• Availability to work weekends and public holidays
• MYOB experience is an advantage
• Positive, team-oriented attitude with a customer-first mindset
• Detail-oriented with strong multitasking and organizational skills
• Familiar with OTAs (e.g., Booking.com) and travel agents
• Proficiency with reservation systems & Microsoft Office
• Excellent spoken and written English
• Background in customer service or sales hospitality/tourism experience preferred
• High school diploma (Bachelor’s degree is a plus)

📧 How to Apply:

Send the following

📞 A valid telephone contact number

✉️ A cover letter explaining why you’re the ideal candidate

📄 A detailed CV with referees

📸 A recent photo

Bring your passion for people, travel, and service and help create seamless journeys to island paradise. 🌴

Salary

Not Stated

Full-Time / Part-Time?