Porter
Hotel Receptionist
Denarau Island
-
Not Provided
Posted On 03, July, 2025
Job Description
Location: InterContinental Fiji Golf Resort & Spa, Natadola Bay
Application Deadline: Monday, 7th July 2025 at 4PM
At InterContinental® Hotels & Resorts, we believe true hospitality begins with genuine connection. As part of the world’s largest family of luxury hotels, we take immense pride in delivering unforgettable first impressions and it all starts with our team of Porters.
We're searching for friendly, proactive, and professional individuals to join our guest services team and help create seamless, memorable experiences from the moment guests arrive.
✨ What You’ll Do:
- Support colleagues and undertake additional duties as assigned by management
- Identify and report hazards or safety concerns promptly
- Record guest preferences and share insights with relevant teams to personalize their stay
- Anticipate guest needs, respond to requests efficiently, and help resolve any issues
- Park guest vehicles safely and responsibly in the valet carpark
- Ensure all driveways, entryways, and guest-facing areas are always pristine
- Provide insightful, personalized recommendations about Fiji and local surroundings
- Assist with luggage handling, valet parking, and guest arrivals/departures
- Extend a warm welcome to all guests and acknowledge IHG One Rewards members and returning visitors
Skills/Qualifications Required
✅ What You’ll Bring:
- A team-focused mindset with the ability to work independently as needed
- A flexible approach able to work evenings, weekends, and public holidays
- Ability to multi-task under pressure while maintaining a high standard of service
- Strong attention to detail and time management
- Excellent communication skills approachable, polite, and easy to engage with
- Previous experience (minimum 2 years) in a front desk or guest services role, ideally in a 5-star resort
- A valid Fijian Group 2, 4, 5 & 6 driver’s license (manual & automatic capability required)
🌟 What We Offer You:
At IHG, we believe in giving our people the tools to thrive both professionally and personally. You’ll receive:
- A positive, supportive work culture grounded in inclusion, well-being, and career growth
- Full uniform and training programs
- Access to worldwide hotel discounts
- Birthday leave, community service leave, and parental leave
- Medical coverage and term life insurance
- A competitive salary
💙 Our Commitment to Diversity & Well-being
At IHG, everyone is welcome. We value and celebrate diversity, ensuring all colleagues are respected, heard, and empowered. Through our myWellbeing framework, we support you in achieving balance in your health, lifestyle, and career.
📧 How to Apply:
To become part of our growing global family, submit your:
- Updated resume
- Application letter
Salary
Not Stated