Food & Beverage Supervisor

Job Description

About the Role:
We are seeking a passionate and experienced Food & Beverage Supervisor to join our dynamic team at Hilton Denarau Island. In this key leadership role, you will be responsible for ensuring our F&B outlets operate smoothly, achieve financial goals, and deliver exceptional guest experiences in alignment with Hilton brand standards.

Key Responsibilities:


Leadership & Team Management

  • Coordinate training plans and performance development.
  • Ensure staff adherence to RSA rules and grooming standards.
  • Organize and attend pre-shift briefings and management meetings.
  • Lead by example and inspire exceptional team performance.

 

Guest Experience

  • Foster rapport with regular guests and first-time visitors alike.
  • Monitor service speed and customer satisfaction.
  • Handle guest feedback and resolve issues professionally.
  • Ensure top-tier service is delivered at all times.

 

Operational Excellence

  • Uphold safety standards and internal communication protocols.
  • Assist in other F&B outlets as needed.
  • Ensure accurate billing and financial controls.
  • Oversee cleanliness, maintenance, and stock levels.

 

Training & Development

  • Conduct regular team training sessions and monitor effectiveness.
  • Maintain up-to-date training manuals and standards.
  • Onboard new team members and support their growth.

Skills/Qualifications Required

What We’re Looking For:
✔ Previous experience in Food & Beverage management or supervision
✔ Excellent leadership, organizational, and communication skills
✔ Strong understanding of hospitality service standards
✔ Ability to manage under pressure and multi-task
✔ A proactive, team-oriented approach with a passion for service
✔ Flexibility to work varying shifts, including weekends and holidays

Preferred Qualifications:
🎓 Degree in Hospitality or related field
🌟 A genuine passion for guest service excellence

 

Why Join Hilton?
Hilton is a global leader in hospitality, known for our commitment to exceptional service and creating unforgettable guest experiences. As part of our team, you'll be empowered to grow, shine, and make an impact every day. We live our vision: “To fill the earth with the light and warmth of hospitality.”

Ready to Make a Difference?
Apply now and be part of something extraordinary. Join us in shaping unforgettable moments for our guests one experience at a time.

📩 To apply, please send your resume and cover letter

Salary

Not Stated

Full-Time / Part-Time?

FULL TIME